Lean 6 Sigma – Green Belt
Lean Six Sigma is a process improvement program that combines two ideas: Lean – a collection of techniques for reducing the time needed to provide products or services, and Six Sigma – a  collection of techniques for improving the quality of products and services, substantially contributing to increased customer satisfaction.The Lean Six Sigma Green Belt (GB) is a professional who is well versed in the Lean Six Sigma Methodology who leads or supports improvement projects, typically as a part-time role.  A Lean Six Sigma Green Belt possesses a thorough understanding of all aspects within the phases of D-M-A-I-C. They understand how to perform and interpret Six Sigma tools and how to use principles of Lean.–          The main goals of a green belt are to ensure the success of the training techniques and lead smaller improvement projects

–          People with this certification are often referred to as worker bees because they do the majority of the work during improvement projects

–          They are the ones who gather all the necessary information, do a majority of the experiments and tests throughout the project

Upon completion of this course, the participant will gain competencies in:

–          The Project Management skills necessary to successfully complete DMAIC projects, including basic knowledge of developing charters, managing stakeholder requirements, planning and estimation techniques, Business Case development, problem solving methods and improvement strategies

–          Demonstrating Return On Investment through successful projects, aiming at reducing the cost of poor quality, increasing process capability, minimizing process cycle time, removing waste and ultimately resulting in increased customer satisfaction

–          Descriptive and Inferential Statistics techniques, and Data Analysis (graphical and formal) with hands on exercises on real projects data using a variety of software (Excel and MINITAB)

–          Qualitative analysis (process modelling, VOC analysis, Value analysis, Root cause analysis) with formal methods (estimation, hypothesis testing, and correlation analysis)

Pre-requisites –          There are no formal pre-requisites.
Target Audience –          Technical team members, Process improvement team, Support functions, Middle level managers, and Higher level managers
Duration –          80 hours over 10 days Classroom, divided into 2 weeks over two months
Certification –          Certificate of attendance-          PMI ® PDUs : 60
Exam(Optional) –          Delegates can sit on the Green Belt certification exam
Outline  Introduction–          Meanings of Six Sigma, General History of Six Sigma & Continuous Improvement, Deliverables of a Lean Six Sigma Project, and Six Sigma Roles & ResponsibilitiesDefine Phase–          Problem Definition-          The Problem Solving Strategy Y = f(x), Voice of the Customer, Voice of the Business and Employee, and Voice of the Process–          Defining a Process–          Basic Six Sigma Metrics

–          Stakeholder analysis and mapping, Communications plan, Roles and responsibilities and Facilitation skills

–          Business Case and Probabilistic approaches

Measure Phase

–          Measurement Model and selecting the right metrics

–          Sampling – basic concepts

–          Yield and Defects – Process capability measures

–          Descriptive statistics, and graphical tools (MINITAB ex.)

–          Developing a Process Baseline

Analyze Phase

–          The System door (process modelling)

–          Process Value analysis – Value stream mapping

–          Root Cause Analysis – process decomposition

–          Cause and Effect Matrices

–          Exploratory Data Analysis (EDA)

–          Inferential Statistics for Root Cause Analysis

–          Estimation (point estimation and confidence intervals)

–          The Central Limit Theorem (CLT)

–          Hypothesis Testing (Examples and MINITAB Exercises)

–          Hypothesis Testing on Continuous Normal Data (Z and T tests, tests for variances, etc.)

–          Regression Analysis overview and exercises

Improve Phase

–          Generating Solution Ideas – Brainstorming (Six Thinking Hats)

–          Improvement Solutions – Sources

–          Selecting Improvement Ideas (solution selection matrix)

–          Lean Principles

–          Risk Management – FMEA

–          Pilot Projects

–          Improvement Qualification

–          Change Management in the Improve phase

Control Phase

–          Sustaining improvement

–          Statistical Process Control (SPC), applicability and interpretation

–          Control Charts