Lean 6 Sigma – Yellow Belt
Lean Six Sigma is a process improvement program that combines two ideas: Lean – a collection of techniques for reducing the time needed to provide products or services, and Six Sigma – a collection of techniques for improving the quality of products and services, substantially contributing to increased customer satisfaction.The Lean Six Sigma Yellow Belt (YB) is a professional who is versed in the basics of the Lean Six Sigma Methodology who supports improvement projects as a part of a team.

Upon completion of this course, the participant will gain competencies in:

–          Basic concepts of Lean Six Sigma methodology and process improvement

–          Understanding the DMAIC improvement model, activities, deliverables and key concepts

–          How to identify improvement opportunities and participate in Lean Six Sigma projects

–          The Voice of the customer and Voice of the process

–          Value analysis, root cause analysis and change management

Pre-requisites –          There are no formal pre-requisites.
Target Audience –          Technical team members, Process improvement team, Support functions, Middle level managers, and Higher level managers
Duration

–       24 hours over 3 days Classroom

Certification –          Certificate of attendance-          PMI ® PDUs : 21
Exam (Optional) –          There is no exam at the end of the course
Outline 

 

 

 

 

 

 

Introduction–          Meanings of Six Sigma, General History of Six Sigma & Continuous Improvement, Deliverables of a Lean Six Sigma Project, and Six Sigma Roles & Responsibilities

Define Phase

–          The Voice of the Customer (VOC)

–          The Voice of the Process (VOP)

–          Problem Statements

–          The Cost of Poor quality and Business Case

Measure Phase

–          Measurement Framework and selecting the right metrics

–          Measurement process, collecting and verifying data

–          Basic concepts of Statistics – sampling / types of data / measurement scales

–          Process Performance Baseline

Analyze Phase

–          The System door (process modelling)

–          Root Cause Analysis – 5 why’s / Ishikawa diagrams

–          Value Analysis / Value Stream Mapping, types of waste

–          Analyze – Exploratory Data Analysis (visual) and Inferential Statistics (overview)

Improve Phase

–          Improvement Solutions – Sources

–          Selecting Improvement Ideas (solution selection matrix)

–          Risk Management – FMEA

Control Phase

–          Sustaining improvement

–          Ongoing process measurement

–          Statistical Process Control (SPC) – overview